Question 1

How does BugZapp actually kill mosquitoes?

Accepted Answer

BugZapp uses optical induction technology to attract mosquitoes and flies, then eliminates them instantly with a built-in high-voltage electric grid - no chemicals or sprays involved.

Question 2

Does it work on cloudy or rainy days?

Accepted Answer

Yes. BugZapp is equipped with a large-capacity battery that stores solar energy, so it keeps running through overcast weather. A USB charging cable is also included as backup.

Question 3

Where should I install it?

Accepted Answer

BugZapp comes with a mounting kit - chain, hooks, steel pipes, and ground plugs - so you can hang it from a tree or patio structure, or stake it directly into the ground anywhere outdoors.

Question 4

How much maintenance does it need?

Accepted Answer

Very little. We recommend clearing out trapped insects about once a month using a non-conductive brush, after switching the unit off.

Question 5

How long does delivery take?

Accepted Answer

Standard shipping takes 5-12 working days depending on your location. We work with reliable shipping partners to ensure your order arrives safely and securely. Please note that delivery times may vary slightly during peak seasons or due to weather conditions, but we always strive to get your order to you as quickly as possible. You will receive an email with your tracking number once your order has been shipped.

Question 6

When will my order ship?

Accepted Answer

All orders ship within 48 hours of order confirmation. You'll receive an email with your tracking number once your order has been shipped.

Question 7

What is the return policy?

Accepted Answer

We offer a 30-day return policy. If you're not satisfied with your BugZapp, return it within 30 days from the date you received it for a full refund.

Question 8

Product Specifications

Accepted Answer

Power: 10W solar panel; Battery: 3600mAh, rechargeable; Packed size: 33 × 30 × 15 cm; Weight: 2.1 kg; Modes: Manual / Auto-Sensor; Charging: USB backup cable included; Install: Free-standing or hanging, full kit included; Maintenance: Monthly cleaning recommended